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Your Privacy Matters

Privacy Policy

Backroads WiFi, LLC (“we,” “us,” or “our”) operates this website. This policy explains what information we collect, how we use it, and your rights regarding that information. The short version: we never sell your personal information.

Last updated: August 6, 2026

Information We Collect

When you visit our website or purchase a service, we may collect:

  • Personal information: your name, mailing address, email address, and phone number, provided during checkout or through our contact forms.
  • Payment information: credit and debit card details submitted at checkout. We do not store your full payment card number. Payment processing is handled by a third-party processor and is subject to their security standards.
  • Technical information: pages visited, buttons and links clicked, referring website, device type, and country. This is collected automatically by our own first-party analytics system and used in aggregate to improve our website. It is never linked to your identity.

How We Use Your Information

We use the information we collect only for the following purposes:

  • To process and fulfill your order, including shipping equipment to your address.
  • To process payment through our payment processor.
  • To communicate with you about your order or service.
  • To respond to questions or support requests.
  • To improve our website and services using anonymous analytics data.

How We Share Your Information

We do not sell your personal information. Ever. We share your information only in these limited circumstances:

  • Shipping: your name and mailing address are shared with our shipping carrier solely to deliver your equipment.
  • Payment processing: your payment information is transmitted securely to our third-party payment processor. We do not store or have access to your full card number.
  • Legal requirements: we may disclose your information if required to do so by law, court order, or governmental authority.

We do not share, sell, rent, or trade your personal information with any third party for marketing or advertising purposes.

Cookies & Tracking

Our website sets one first-party cookie, _ra_uid, containing a random identifier that lets our own analytics count visitors and tell returning visitors apart from new ones. This data is anonymous and aggregated, it does not identify you personally, and it never leaves our systems. There are no third-party advertising or tracking scripts on this site.

  • Full details are in our Cookie Policy.
  • You can delete or block the cookie in your browser settings at any time; the website works exactly the same without it.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of any sale of personal information (we do not sell your data).

To exercise any of these rights, contact us at robert@backroadswifi.com or call (318) 381-9449.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.